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Delivery and Returns

Shipping

Fresh n’ Easy collects all goods ordered and delivers them to your door in one shipment. Free delivery will only be available for orders in the amount of or exceeding NIS #.

Orders are shipped and delivered on Friday’s and Erev Yom Tov’s from noon for orders received on the morning of the same day. You can expect to receive your order within three to five hours after placing it on our site.

Please note that shipping and delivery to some remote areas may take an additional amount of time and Fresh n’ Easy will not be held liable for late shipment to these areas.

All orders will be shipped in refrigerated trucks to maintain product freshness.

Unfortunately, once an order has been placed on our site, it will not be possible to modify or cancel the order. However, you may refuse to accept the package when delivered to your door, so long as the package was unopened.

Returns and Exchanges

If you desire to return the order or exchange it, you may request a return slip from our site. You will then be responsible to return the item to our address provided in the contact us page. Items can only be returned in the same condition as it was received. This includes, but is not limited to food quality and packaging. You will be responsible to pay for return shipping plus any applicable taxes and this will not be refunded.

Please include the invoice and sales receipt with your return order.